Order & Inventory Management Assistant

· Responsible for order processing and inventory control management · Proactively follow up on orders to ensure a smooth and efficient sales and order fulfillment experience. · Communicate and coordinate with customers and internal teams to address inquiries, resolve issues, and ensure timely follow-up. · Provide administrative and operational support across assigned areas to contribute to the overall success of the company. · Coordinate with global technical teams and customers to troubleshoot and resolve issues related to RMA cases. · Coordinate with carriers and logistics partners to ensure smooth and timely shipment deliveries. · Analyze and process sales reports, and maintain accurate and up-to-date sales data in the system. · Perform other related duties and responsibilities as required.