Greet students and parents, providing exceptional customer service, and doing your best to make all members feel safe and welcomed! Answer phone calls in a friendly manner and assist callers with a variety of questions. Check students in, tour and sign-up new students, log amenities, and communicate updates and events to students and parents. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point-of-sale system. Utilize our system to assist with new membership, change of class time, and payment inquires. Occasional cleaning
College diploma (preferred) Basic computer skills with an eye for accuracy. Knowledge in Microsoft 365 is an asset Punctuality and reliability are a must. Able to interact in a positive and professional manner with members and co-workers, exceeding the member’s expectations. Language proficiency in English & Mandarin Other languages maybe an asset