Prepare and issue export documents. Submit Shipping Instructions to carriers within cutoff times. Coordinate with overseas agents on documentation, routing, and destination requirements. Provide draft documents to customers for approval. Respond to customer inquiries regarding documentation, cutoffs, and export procedures. Send final documents and sailing confirmations in a timely manner. Ensure accuracy and consistency across all documents. Other duties as assigned by the manager.
Knowledge of export documentation and freight forwarder experience are preferred. Strong attention to detail and time management. Effective communication skills in English (and Mandarin, if applicable).