Medical Assistant: Coordinating the flow of patients in the examination and treatment areas to ensure efficient use of the facility and the Physician’s schedule.
Ensuring proper documentation (i.e.
patient information and forms are accurate in patient chart) and when necessary liaising with medical laboratories and/or Physician offices for appropriate patient documentation.
Preparing patient for physician evaluation, including but not limited to, measuring vital signs, such as pulse rate, temperature, blood pressure, height, weight, and BMI and record information on patient’s chart appropriately.
Collecting patient medical and social history.
Reviewing medication list for accuracy and completion.
Promotion of comprehensive, coordinated care for the patient.
(Relating to the entire LMC care team of endocrinologists along with diabetes educators, pharmacists, chiropodists, optometrists, researchers and health coaches).
Preparing examination rooms with necessary medical supplies.
Downloading various glucose meters, continuous glucose monitors and/or insulin pumps.
Downloading of investigations via electronic software DSQ, OLIS, Netcare etc.
Medical Office Administrator: Checking in patients (reception/registration) and checking out patients (scheduling follow ups).
Adhere to LMC’s Administrative Policy Manual and Care Promise.
Management of all patient appointments appropriately and providers schedules as per our SOP.
Completing all daily tasks such as: Providers tasks and assignments.
Handle all external referrals to other specialists, diagnostic bookings and other tests for all providers.
Liaising with medical laboratories/physician offices for appropriate patient documentation.
Co-ordinate patient visits along their care path, especially across LMC’s multidisciplinary services: Chiropody, DEP, Optometry, Pharmacy and Research.
Respond to all patient inquiries by email.
Responding to all telephone inquires and retrieving and returning messages.
Handling incoming and outgoing mail, faxes and shipments (site specific).
Process patients accounts receivable and payable (credit card, debit, cheque & cash payments), when required.
Ordering office and medical supplies, when required.
Complete third party forms & letters, when required.
Coverage for other administrators, as required.
Other administrative duties, as assigned.

系统翻译：
医疗助理：协调检查和治疗区域的患者流动，以确保有效使用设施和医生的日程安排。
确保适当的文件记录（即
患者图表中的患者信息和表格准确）并在必要时与医学实验室和/或医生办公室联络，获取适当的患者文件。
帮助患者做好医生评估的准备，包括但不限于测量生命体征，例如脉搏率、体温、血压、身高、体重和体重指数 (BMI) 和在患者病历上适当记录信息。
收集患者病史和社会史。
审查药物清单的准确性和完整性。
促进对患者进行全面、协调的护理。
（与整个 LMC 相关）由内分泌学家以及糖尿病教育者、药剂师、手足病医生、验光师、研究人员和健康教练组成的护理团队。
准备检查室并配备必要的医疗用品。
下载各种血糖仪、连续血糖监测仪和/或胰岛素泵。
通过电子软件 DSQ、OLIS、Netcare 等下载调查结果。
医疗办公室管理员：检查患者（接待/挂号）和检查患者（安排随访）。
遵守 LMC 的管理政策手册和护理承诺。
按照我们的 SOP 适当管理所有患者预约和提供者安排。
完成所有日常任务，例如：提供者任务和分配。
处理所有外部转介给其他专家、诊断预订和其他为所有提供者进行测试。
与医学实验室/医生办公室联络，获取适当的患者文件。
协调患者在护理过程中的就诊，特别是在 LMC 的多学科服务中：手足病治疗、DEP、验光、药房和研究。
通过电子邮件回复所有患者询问。
回复所有电话询问以及检索和返回消息。
处理传入和传出的邮件、传真和货运（特定于站点）。
处理患者的应收账款和应付账款（信用卡、借记卡、支票和现金付款），在需要时。
在需要时订购办公和医疗用品。
在需要时填写第三方表格和信件。
根据需要为其他管理人员提供保险.
分配的其他行政职责。