Respond promptly to user inquiries and troubleshoot technical issues related to computers, software, and hardware.
Research and implement solutions by consulting user guides, technical manuals, and other resources.
Act as a liaison between the ERP team and other departments to facilitate communication and alignment on ERP-related initiatives.
Provide advice, training, and technical support to users on Office 365 and other software applications.
Participate in the redesign of applications and software to enhance functionality and efficiency.
Perform hardware and software maintenance, including desktops, laptops, mobile devices, and network systems.
Support warehouse operations by overseeing daily activities such as quality assurance, inventory control, logistics, and shipping.
Ensure compliance with safety regulations and maintain a safe working environment within the warehouse.
Participate in strategic planning sessions to align ERP initiatives with company objectives.
Conduct website maintenance tasks as required.

系统翻译：
及时响应用户询问并解决与计算机、软件和硬件相关的技术问题。
通过查阅用户指南、技术手册和其他资源来研究和实施解决方案。
充当 ERP 团队和其他人员之间的联络人部门促进 ERP 相关计划的沟通和协调。
为 Office 365 和其他软件应用程序的用户提供建议、培训和技术支持。
参与应用程序和软件的重新设计，以增强功能和效率。
执行硬件和软件维护，包括台式机、笔记本电脑、移动设备和网络系统。
通过监督质量保证、库存控制、物流和运输等日常活动来支持仓库运营。
确保遵守安全法规并维护仓库内安全的工作环境。
参加战略规划会议，使 ERP 计划与公司目标保持一致。
根据需要执行网站维护任务。