Provide good service to SDB customer and answer enquires from customers over the phone or walk-in.
Follow the operation procedure to process the inward and outward clearing items, such as DEFTs and outward clearing cheques deposited through mobile and internet banking.
Handle customer mails such as preparing SDB rent due letter, dormant account notice, statement and T5/NR4, and handling return mails.
Act as a joint custodian on cash vault, safe deposit vault and ATM vault.
Other duties assigned by Supervisor or his assigned staff.
系统翻译:
为深发展客户提供良好的服务,通过电话或上门解答客户的咨询。
按照操作流程办理手机银行、网上银行存入的DEFT、汇出清算支票等进出清算项目。
处理客户邮件,例如准备SDB到期租金信、休眠账户通知、报表和T5/NR4,以及处理退回邮件。
担任现金库、保险箱和ATM金库的联合托管人。
主管或其指定员工指派的其他职责。
Post-secondary education or equivalent Minimum 2 year of relevant experience Working knowledge of PC software, i.e.
Ms Word and Ms Excel.
Fluent in spoken and written English and Chinese.
Ability to work independently and to solve problems using knowledge and experience.
系统翻译:
大专教育或同等学历 至少 2 年相关经验 电脑软件的工作知识,即
Ms Word 和 Ms Excel。
流利的英语和汉语口语和书写能力。
能够独立工作和解决问题使用知识和经验的问题。