Answering all telephone and in person inquiries while providing excellent customer service Greeting all customers in a friendly manner Scheduling and booking appointments for automotive services Calling dealerships and other services for quotes and ordering automotive parts Communicate effectively and providing quotes to customers on their services when needed Coordinate and process payments and maintaining an administrative log of all related services Maintain the cleanliness of the reception area and customer waiting area Perform various clerical and administrative duties as requested Coordinate and communicate with Automotive Technicians on all automotive service related to ensure that all services are completed in an efficient and timely manner
系统翻译:
回答所有电话和亲自询问,同时提供优质的客户服务 以友好的方式问候所有客户 安排和预订汽车服务预约 致电经销商和其他服务机构获取报价并订购汽车零部件 有效沟通并在需要时向客户提供其服务的报价 协调处理付款并维护所有相关服务的管理日志 保持接待区和客户等候区的清洁 按要求履行各种文书和行政职责 就所有与汽车服务相关的问题与汽车技术人员进行协调和沟通,以确保所有服务在高效及时
Fluency in Cantonese and English;
Mandarin is an asset Excellent communication and customer service skills Ability to work efficiently in a high-pressure environment and able to learn quickly Able to analyze situations and quick to make decisions that are suitable for the business Previous experience in customer service;
receptionist experience is an asset Previous experience or some knowledge about automotive services is an asset Must be available to work Monday – Friday 9am-6pm and Saturdays 9am-3pm.
Must be eligible to work in Canada.
系统翻译:
流利粤语和英语;
普通话是一项资产 优秀的沟通和客户服务能力 能够在高压环境下高效工作,能够快速学习 能够分析情况并快速做出适合业务的决策客户服务经验;
接待员经验是一项资产 以前的经验或有关汽车服务的一些知识是一项资产 必须能够在周一至周五上午 9 点至下午 6 点和周六上午 9 点至下午 3 点工作。
必须有资格在以下地点工作加拿大。