Knowledge, Skills and Ability Requirements: High school graduate, post-secondary degree or diploma graduated At least 1 year’s experience in Customer Service or relevant role Strong written and verbal communication skills in English and Chinese (Mandarin), Cantonese is an asset Able to type Chinese on PC with typing speed at a smooth communication level Basic skill with Microsoft Office suite Good interpersonal and communication skills;
customer focused and adaptability to different personality types;
good problem solving skills Ability to multi-task, set priorities and manage time effectively Highly self-disciplined and able to work from home

系统翻译：
知识、技能和能力要求： 高中毕业、专上学位或文凭毕业 至少 1 年客户服务或相关职位经验 较强的英语和中文（普通话）书面和口头沟通能力，粤语优先 能够打字在 PC 上使用中文，打字速度快，沟通流畅 具备使用 Microsoft Office 套件的基本技能 良好的人际交往和沟通能力；
以客户为中心，能够适应不同的性格类型；
良好的问题解决能力 能够同时处理多项任务，设定优先级并管理时间有效地高度自律并能够在家工作