Participates and contributes to the Verve Quality Improvement (VQI) program.
Answers and directs the telephone in a professional, courteous manner.
Prepares and receives courier packages.
Prepares reports and performs routine typing using Word, and establishes forms using Excel.
Directs requests for marketing tours to appropriate staff.
Performs photocopying, faxing and filing as required.
Updates all daily, weekly, and monthly residents’ list and distributes accordingly.
Ensures that the reception desk and surrounding area is kept clean and tidy.
Distributes all incoming mail.
Calls residents to confirm doctor appointments, beauty salon, taxi, podiatrist, guest meals, arrival of medication.
Participates in committee meetings and resident social events as required.
Presents a positive company image and maintains positive communication with other staff, residents, families and the public.
Participates in meetings, in-service programs as arranged by the site.

系统翻译：
参与并为 Verve 质量改进 (VQI) 计划做出贡献。
以专业、礼貌的方式接听和指导电话。
准备和接收快递包裹。
准备报告并使用 Word 进行日常打字，以及使用 Excel 建立表格。
将营销参观请求转给适当的员工。
根据需要进行复印、传真和归档。
更新所有每日、每周和每月的居民名单并进行相应分发。
确保接待处和周边区域保持干净整洁。
分发所有收到的邮件。
致电居民确认医生预约、美容院、出租车、足病医生、宾客膳食、药物到达。
参与根据要求参加委员会会议和居民社交活动。
展现积极的公司形象，并与其他员工、居民、家庭和公众保持积极的沟通。
参加现场安排的会议、在职计划。