Work with the Senior Business Systems Analyst to assess clients’ business models and their integration with technology
Assist in interactions with clients and vendors to understand solution requirements and designs
Contribute to solution testing strategies and execution of test plans
Support the continuity and transparency of the support function and timely resolution of clients’ issues
Help ensure that business requirements and solution designs are understood and required artifacts are completed on time
Stay current with new offerings in the marketplace and provide research support to the implementation team
Assist in maintaining communication channels between business units, technology teams, and vendors
Help assure the integrity of all interoperable supported solutions across the M365 platform and other Office Digital Solutions
Assist in developing user manuals and provide training to business users
Work closely with business users, IT Operations, and the vendor during all SDLC stages
Help champion and educate end-users on ITEA tools and best practices Ensure support requests are accurately recorded in backlog Monitor and Administer IMCO Viva Engage Community Network
与高级业务系统分析师合作评估客户的业务模型及其与技术的集成
协助与客户和供应商进行互动,以了解解决方案要求和设计
有助于解决方案测试策略和测试计划的执行
支持支持功能的连续性和透明度,并及时解决客户问题
有助于确保了解业务需求和解决方案设计,并按时完成所需的工件,并在市场上保持新产品并提供研究并提供研究支持实施团队
帮助维持业务部门,技术团队和供应商之间的沟通渠道
有助于确保在M365平台和其他办公室数字解决方案中所有可互操作的支持解决方案的完整性
手册并为业务用户提供培训
在所有SDLC阶段期间与企业用户,IT操作以及供应商紧密合作
帮助冠军并教育最终用户有关ITEA工具和最佳实践确保支持请求准确记录在Backlog中监视和管理IMCO VIVA参与社区网络
Pursuing a Bachelor’s degree in Engineering or Computer Science field or equivalent work experience
Basic knowledge of Microsoft 365 suite and ability to implement collaboration solutions within the Microsoft 365 (SharePoint, Teams, Exchange Online, Power Apps, Power Automate, Power BI, PowerShell, Forms, Planner, OneDrive and other tools) is a plus
Familiarity with traditional Microsoft Office productivity tools, Word, PowerPoint, OneNote, and especially Excel
Desire to learn about the configuration of Adobe products, especially Adobe Sign, and Zoom
Interest in Microsoft Azure Cloud Computing Services, especially Active Directory
Basic SharePoint Online customization and implementation skills are a plus
Excellent written and verbal communications skills with vendors, end-users, IT personnel, and other parties
Familiarity with solutions analysis methodologies and best practices
Understanding of the SDLC cycle, techniques and tools is a plus.
攻读工程学或计算机科学领域或同等工作经验的学士学位
Microsoft 365 Suite的基础知识以及在Microsoft 365中实施协作解决方案的能力(SharePoint,SharePoint,Teams,Teams,Exchange Online,Power Apps,Power Apps,Power Automate,Power Automate,Power bi,bi,bi PowerShell,形式,规划师,OneDrive和其他工具)是一个加号
熟悉传统的Microsoft Office工具,Word,PowerPoint,OneNote,尤其是Excel
渴望了解Adobe产品的配置,尤其是Adobe Sign的渴望和Zoom
对Microsoft Azure云计算服务的兴趣,尤其是Active Directory
基本的SharePoint在线自定义和实施技能是加上
与供应商,最终用户,IT人员和人员,IT人员和口头交流技能的出色书面和口头交流技能其他各方
熟悉解决方案分析方法和最佳实践
对SDLC周期,技术和工具的理解是一个加号。