餐饮业 Front of House Manager in Training

薪资:$18 - $20

+1 647-372-0631

多伦多工作

$18 - $20

July 22, 2024

Ensure that excellent levels of service are being delivered to the guests during service;
Action guest concerns and compliments by praising staff and resolving complaints in a timely manner;
Coordinate Front-of-house and back-of-house to complete business objectives;
Assist Restaurant General Manager with rolling out localized marketing campaigns;
Prepare training plan, conduct skills/competency;
Comply with Liuyishou rules and regulations;
Guarantee Reasonable shift schedule, allocation of tips, attendance, labor costs, and production efficiency;
Share food improvement suggestions, innovation of new items, and manage the return of food;
Check cleaning, equipment, fire extinguisher, attendance, process & service daily;
Handle and report emergencies in a timely manner;
Organize team-building events, e.g.
Birthday parties, and monthly team gatherings;
Assist Restaurant General Manager with all aspects of restaurant operations;
Other duties as required.

系统翻译:
确保在服务期间为客人提供优质的服务;
通过表扬员工并及时解决投诉来解决客人的顾虑和赞美;
协调前台和后台,以确保完成业务目标;
协助餐厅总经理开展本地化营销活动;
制定培训计划,开展技能/能力;
遵守六一手规章制度;
保证合理的排班、分配小费、出勤、人工成本、生产效率;
分享食品改进建议、新品创新、食品退货管理;
每日检查清洁、设备、灭火器、出勤、流程和服务;
及时处理和报告突发事件;
组织团队建设活动,例如
生日聚会、每月团队聚会;
协助餐厅总经理处理餐厅运营的各个方面;
其他按要求履行职责。
Minimum of 3-year experience in serving, Chinese restaurant, Hot Pot, or Sichuan restaurant experience is preferred;
Strong communication and interpersonal skills (both written and oral) in Mandarin and English;
Strong analytical/decision-making skills;
Ability to multi-task in a fast-paced environment;
With events/activities planning and paperwork skills are assets.

系统翻译:
具有至少3年服务经验,中餐厅、火锅或川菜餐厅经验者优先;
具有较强的普通话和英语沟通和人际交往能力(书面和口头);
较强的分析/决策能力技能;
能够在快节奏的环境中执行多项任务;
活动/活动规划和文书工作技能是资产。

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