音乐学校 Front Desk Receptionist

薪资:$18 - $20

+1 647-372-0631

多伦多工作

$18 - $20

December 9, 2024

Customer Service: Greet customers warmly as they enter the store, addressing their needs with a friendly and professional demeanor.
Proactively offer assistance and ensure that each visitor receives the support they need.
Front Desk Management: Handle a variety of tasks at the front desk, including scheduling lessons, booking concert hall rentals, and processing customer transactions.
Product Assistance: Help customers with inquiries about books, strings, and other accessories.
Provide knowledgeable recommendations or refer them to the appropriate specialist if needed.
Communication: Manage multiple phone lines effectively, handling incoming calls with professionalism and clarity.
Assist with scheduling, inquiries, and other requests over the phone.
Referral Coordination: Direct customers to the appropriate resources within the store, such as specialists or the luthier, ensuring they receive expert guidance based on their specific needs.
Administrative Duties: Maintain accurate records, manage appointment schedules, and perform other administrative tasks as required to support store operations.

系统翻译:
客户服务:在顾客进店时热情迎接,以友好、专业的态度解决顾客的需求。
主动提供帮助,确保每位顾客得到所需的支持。
前台管理:处理各种事务前台的任务,包括安排课程、预订音乐厅租赁以及处理客户交易。
产品协助:帮助客户查询有关书籍、琴弦和其他配件的信息。
提供专业建议或将其转介给客户适当的专家如果需要。
沟通:有效管理多条电话线路,专业、清晰地处理来电。
通过电话协助安排、查询和其他请求。
推荐协调:引导客户找到适当的资源商店内的专家或制琴师,确保他们根据自己的具体需求获得专家指导。
管理职责:维护准确的记录,管理预约时间表,并根据需要执行其他管理任务以支持商店运营。
Personable and Outgoing: Must be approachable and engaging, with a genuine desire to help customers and create a welcoming environment.
Excellent Communication Skills: Strong verbal communication skills, both in person and over the phone, with the ability to handle multiple calls and inquiries efficiently.
Customer-Focused: Demonstrated ability to provide exceptional customer service and address various needs with a proactive and solution-oriented approach.
Organizational Skills: Ability to manage scheduling, transactions, and administrative tasks with accuracy and attention to detail.
Product Knowledge: Familiarity with violin-family instruments and accessories is a plus, but a willingness to learn and adapt is essential.
Multitasking Ability: Capable of handling multiple tasks simultaneously while maintaining a high level of service.
Education: Bachelor’s Degree (preferred) Language: English (required) Mandarin (required)

系统翻译:
风度翩翩、性格外向:必须平易近人、有吸引力,真诚地希望帮助客户并创造一个温馨的环境。
优秀的沟通技巧:较强的口头沟通技巧,无论是当面还是通过电话,能够处理多个电话
以客户为中心:有能力提供卓越的客户服务,并通过积极主动和以解决方案为导向的方法满足各种需求。
组织技能:能够准确、准确地管理日程安排、交易和管理任务关注详细信息。
产品知识:熟悉小提琴系列乐器和配件者优先,但学习和适应的意愿也很重要。
多任务处理能力:能够同时处理多项任务,同时保持高水平的服务。
学历:学士学位(首选) 语言:英语(必填) 普通话(必填)

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