Provide quality customer service to new and existing clients;
Complete customer transactions in a courteous, accurate and timely manner;
Process counter transactions in a manner that meets customer expectations;
Identify sales opportunities and make referrals to the sales team for follow-up and closure to meet business goals set by the Branch;
Provide administrative support to Personal Banking Representatives and the Operations Officer.
系统翻译:
为新老客户提供优质的客户服务;
礼貌、准确、及时地完成客户交易;
以符合客户期望的方式处理柜台交易;
识别销售机会并推荐给客户销售团队进行跟进和结束,以实现分行设定的业务目标;
为个人银行业务代表和运营官提供行政支持。
Be fluent in English and Mandarin OR Cantonese;
Accuracy and attention to detail;
Proven customer service, sales, cash handling experience or equivalent;
College Diploma or higher level of educational achievement in relevant fields in Finance, Economics, Accounting, or Business Administration;
Demonstrated interpersonal, communication, and analytic skills;
Proficiency with computers and software tools, the ability to quickly adapt our internal systems and software packages;
At least one year of work experience.
系统翻译:
精通英语和普通话或粤语;
准确性和注重细节;
经过验证的客户服务、销售、现金处理经验或同等水平;
在金融、金融等相关领域获得大学文凭或更高水平的教育成就经济学、会计或工商管理;
具有人际交往、沟通和分析能力;
熟练使用计算机和软件工具,能够快速适应我们的内部系统和软件包;
在至少一年的工作经验。