银行 Bilingual (Cantonese/Mandarin) Customer Service Representative

薪资:$21 - $23

+1 647-372-0631

多伦多工作

$21 - $23

July 10, 2024

Acting as a lobby leader;
ensuring customers are appropriately triaged and/or assisted Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs Nurturing rich, long-standing relationships Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment Demonstrate an eagerness to learn and determination to succeed

系统翻译:
充当游说领袖;
确保客户得到适当分类和/或协助 通过识别和实现简单的销售机会(包括开设日常账户、实现预先批准的信贷机会以及处理担保投资证),为分行的目标做出贡献培养丰富、长期的关系 成为技术专家,通过向客户介绍我们的移动银行应用程序并帮助他们更好地管理其银行业务需求来分享您的知识 建立牢固的客户关系并提供卓越的客户服务 发现并解决客户需求 解释复杂的概念只是在基于目标的绩效环境中表现出成功,并为以团队为导向的工作环境做出积极贡献表现出学习的渴望和成功的决心
Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience is a strong asset The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers A rewarding career path with diverse opportunities for professional development An organization committed to making a difference in our communities– for you and our customers You can expect to be recognized and rewarded for high-performance.
You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development A competitive compensation and benefits package

系统翻译:
具有较强的客户服务技能 愿意以专业、友好和高效的方式提供协助 可以灵活安排工作时间 具有进行简单销售、主动营销电话和提供财务建议的经验 具有较强的技术技能,能够推广和演示使用数字/自助银行选项 以前的银行经验是一笔强大的资产 有机会加入具有前瞻性思维的组织,周围都是由创新思想家组成的协作团队 有价值的职业道路,提供多样化的专业发展机会 致力于使为您和我们的客户带来我们社区的差异 您可以期望因出色表现而获得认可和奖励。
您将通过有意义的发展对话获得领导层的支持,从而实现更快的晋升和内部培训,以支持您的成长和发展发展 有竞争力的薪酬和福利待遇

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