Deliver efficient and quality service to customers.
Provide online chat enquiries and email replies services to customers.
Proactively give comments to managers to fine-tune the customer experience journey .
Support other business units with customer liaison, accurately document customer requests and advices.
Administrative support for customer service team.

系统翻译：
为客户提供高效优质的服务。
为客户提供在线聊天查询和电子邮件回复服务。
主动向经理提出意见，以微调客户体验之旅。
支持其他业务部门的客户联络、准确记录客户的请求和建议。
为客户服务团队提供行政支持。