Greet and direct onsite guests Answer, screen and forward all incoming calls and handling callers’ inquiries whenever possible Build and maintain customer database;
develop and implement operational processes and procedures to constantly improve documentation, risk control and process effectiveness Perform ad hoc administrative tasks, including schedule management, meeting coordination, travel management and office management Draft correspondences and other formal documents Social Media updates Develop and implement organized filing systems Receive & respond emails Support on new project/ initiatives as required to assist other team members
系统翻译:
迎接和引导现场客人 尽可能接听、筛选和转接所有来电并处理来电者的询问 建立和维护客户数据库;
制定和实施运营流程和程序,以不断改进文档、风险控制和流程有效性 执行临时管理任务,包括日程管理、会议协调、差旅管理和办公室管理 起草信件和其他正式文件 社交媒体更新 开发和实施有组织的归档系统 接收和回复电子邮件 根据需要支持新项目/计划,以协助其他团队成员
Excellent English and Mandarin communication skills in both written and oral Proficient in Microsoft Office (e.g.
WORD, EXCEL and POWERPOINT);
the ability to conduct UI design using appropriate software Good organizational and multi-tasking abilities Detail-oriented, organized, punctual and responsible with strong analytical skills;
strong ability to identify/ investigate /correct the errors (in the docs) Client oriented, driven and able to multitask in a fast-paced working environment Reliable and punctual Customer-service oriented Self starter, quick learner & team player;
willing to take initiatives to solve on-going problems Fluent in Mandarin Financial/accounting/insurance background would be an asset.
系统翻译:
优秀的中英文书面和口头沟通能力 精通 Microsoft Office(例如
WORD、EXCEL 和 POWERPOINT);
能够使用适当的软件进行 UI 设计 良好的组织和多任务处理能力 注重细节,有组织、准时、负责任,具有较强的分析能力;
有很强的识别/调查/纠正错误(文档中)的能力以客户为导向,有驱动力,能够在快节奏的工作环境中处理多项任务可靠且准时以客户服务为导向自我启动、快速学习和团队合作精神;
愿意主动解决持续存在的问题普通话流利,具有财务/会计/保险背景将是一项资产。