Coordinate daily customer service operations, including store staging, payments, orders, and provide in-store customer consultation and advice, suggesting proper products to customers based on their needs.
Update online advertisement on daily basis and reply to online inquires.
Monitor and maintain store inventory.
Provide pre-sales and after-sales in-person customer service & telephone service.
Keep the showroom and office clean, organize the products on the display shelves and replenish the products on the shelves in time.
Proficiently operate the ERP system and DingTalk system to cooperate with teamwork.
Report directly to store manager and coordinate with other store staff.
系统翻译:
协调日常客户服务运作,包括店面布置、付款、订单,并提供店内客户咨询和建议,根据客户的需求向客户推荐合适的产品。
每天更新在线广告并回复在线咨询。
监控和维护店铺库存。
提供售前和售后专人客服及电话服务。
保持展厅和办公室清洁,整理货架上的产品并补充货架上的产品及时上架。
熟练操作ERP系统和钉钉系统,配合团队合作。
直接向店长汇报,并与其他店员协调。
Proficiency in English, with a Canadian education background preferred.
Good communication skills, friendly and enthusiastic, respectful of your job position, and dedicated.
Proficient in using office software like Excel.
Willing to do and able to complete some physical work, such as helping customers to pick up goods, stacking and receiving goods.
Work meticulously, conscientiously, cautiously, and proactively.
High work efficiency, a strong sense of responsibility, strong execution, and a teamwork spirit.Sales and retails work experience preferred.
Must be able to enthusiastically interact with customers to drive sales.
Able to legally work in Canada.
系统翻译:
英语熟练,有加拿大教育背景者优先。
良好的沟通能力,友善热情,尊重本职岗位,敬业。
熟练使用Excel等办公软件。
肯干,能干完成一些体力工作,如帮助客户提货、堆垛、收货等。
工作细致、认真、谨慎、积极主动。
工作效率高,责任心强,执行力强,具有团队合作精神。有销售和零售工作经验者优先。
必须能够热情地与客户互动以推动销售。
能够在加拿大合法工作。