- [email protected] | 5th Floor, 205 Placer Court . North York, ON M2H 0A9
贸易公司 Customer Service Representative
薪资：$18 - $20
- 联系电话
+1 647-372-0631
- 地区
多伦多工作
- 薪资
$18 - $20
- 发布日期
June 20, 2024
- 工作招聘内容
Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist customers with product information, pricing, and order processing Resolve customer complaints and issues promptly to ensure customer retention Maintain accurate records of customer interactions and transactions Collaborate with our warehouse staff to address customer needs effectively Identify opportunities to upsell products or services based on customer needs
系统翻译：
及时、专业地通过电话、电子邮件和聊天方式回复客户询问 协助客户了解产品信息、定价和订单处理 及时解决客户投诉和问题，以确保客户保留 维护客户互动和交易的准确记录 与我们的仓库合作员工有效地满足客户需求 根据客户需求确定追加销售产品或服务的机会
系统翻译：
及时、专业地通过电话、电子邮件和聊天方式回复客户询问 协助客户了解产品信息、定价和订单处理 及时解决客户投诉和问题，以确保客户保留 维护客户互动和交易的准确记录 与我们的仓库合作员工有效地满足客户需求 根据客户需求确定追加销售产品或服务的机会
- 招聘技能需求
Proficient in English;
fluency in Chinese is a plus Excellent communication skills with the ability to communicate effectively with customers Strong analytical skills to identify and resolve customer issues Previous experience in sales or customer service is preferred Knowledge of phone etiquette and customer service best practices Proficient in Microsoft Office, Excel, Word, Powerpoint
系统翻译：
精通英语；
中文流利者优先 优秀的沟通能力，能够与客户进行有效沟通 较强的分析能力，能够识别和解决客户问题 有销售或客户服务经验者优先 最好了解电话礼仪和客户服务精通 Microsoft Office、Excel、Word、Powerpoint
fluency in Chinese is a plus Excellent communication skills with the ability to communicate effectively with customers Strong analytical skills to identify and resolve customer issues Previous experience in sales or customer service is preferred Knowledge of phone etiquette and customer service best practices Proficient in Microsoft Office, Excel, Word, Powerpoint
系统翻译：
精通英语；
中文流利者优先 优秀的沟通能力，能够与客户进行有效沟通 较强的分析能力，能够识别和解决客户问题 有销售或客户服务经验者优先 最好了解电话礼仪和客户服务精通 Microsoft Office、Excel、Word、Powerpoint
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