Assist customers with Online Chats, email and Phone calls Provide quotation to customers with options available.
Answer phone calls and direct customers to the correct department or person.
Able to response to customers in a timely manner with quotations or response to inquiries.
Able to work independently and in a team.
Able to do multiple roles and be open to growth in other areas of e-commerce Ability to assist customers with online inquiries/orders.
系统翻译:
通过在线聊天、电子邮件和电话协助客户 向客户提供可用选项的报价。
接听电话并将客户引导至正确的部门或人员。
能够及时回复客户的报价或回复询问。
能够独立和团队工作。
能够担任多个角色,并对电子商务其他领域的发展持开放态度。能够协助客户进行在线询问/订单。
Understanding of Shopify & FreshDesk is an asset.
Knowledge of Autoquotes is an asset Must have excellent professional English skills, both written and interpersonal.
Amazing customer service skills Proficient with Excel and Google Sheets.
Quick learner and self-starter.
Organized, able to multi-task and coordinate priorities.
系统翻译:
了解 Shopify 和 FreshDesk 是一项资产。
了解自动报价是一项资产 必须具备出色的专业英语技能,包括书面和人际交往能力。
出色的客户服务技能 精通 Excel 和 Google Sheets。
快速学习和学习自我启动者。
有组织性,能够同时处理多项任务并协调优先事项。