Who We Are The York Dermatology and Research Centre prides itself on delivering optimal care in an ethical, skilled, comprehensive, and caring manner.
Our clinic delivers medical and cosmetic procedures as well as housing a renown clinical research facility specialized in chronic dermatological conditions.
Overview Due to our exponential growth, we are looking for a permanent full-time Medical Office Administrator with experience working with multiple doctors in a fast-paced environment.
We are team-orientated and believe in continued learning and professional development of all our staff.
Position Summary: Under direction of the physicians and the Office Manager, the Medical Office Administrator performs a variety of clerical duties in support of patient care delivery and medical office operations.
To accommodate our patients, we strongly encourage applicants who are fluent in Mandarin or Cantonese however an ability to speak a second language is an asset.
Main Responsibilities: Answer busy phone lines and taking messages.
Conduct patient registration.
Schedule appointments and procedures.
Obtain and confirm patient information for billing and consent purposes.
Follow up with re-referrals;
schedule appointments and coordinate with patients accordingly.
Daily email correspondence (checking emails, forwarding or responding accordingly).
Fax, scan and email prescriptions and referrals as needed.
Maintain an organized and stocked office environment.
Adhere to strict privacy and confidentiality policies.
Ensure exam rooms are stocked accordingly.
Complete tasks as assigned by physicians and/or Office Manager.
Maintain a professional and positive attitude.
系统翻译:
我们是谁 约克皮肤病学和研究中心以道德、熟练、全面和关怀的方式提供最佳护理而自豪。
我们的诊所提供医疗和美容手术,并拥有专门从事慢性皮肤病的著名临床研究设施
概述由于我们呈指数级增长,我们正在寻找一名永久的全职医疗办公室管理员,他具有在快节奏的环境中与多名医生合作的经验。
我们以团队为导向,相信持续学习和专业发展我们所有的员工。
职位摘要:在医生和办公室经理的指导下,医疗办公室管理员履行各种文书职责,以支持患者护理服务和医疗办公室运营。
为了适应我们的患者,我们强烈鼓励能说流利普通话或广东话的申请者,但会说第二语言的能力是一种优势。
主要职责:接听繁忙的电话线并接收消息。
进行患者登记。
安排预约和程序。
获取并确认患者信息以用于计费和同意目的。
跟进重新转诊;
安排预约并相应地与患者进行协调。
每日电子邮件通信(检查电子邮件、转发或回复)
根据需要传真、扫描和通过电子邮件发送处方和转介。
保持组织有序且库存充足的办公环境。
遵守严格的隐私和保密政策。
确保检查室相应地库存。
完成医生和/或办公室经理分配的任务。
保持专业和积极的态度。
Qualifications: High school diploma or equivalent.
Minimum 3-5 years of medical office experience preferred.
Knowledge of medical terminology preferred.
Ability to operate common business equipment including but not limited to computers, copiers, and fax machines.
Skills: Excellent patient service skills and overall positive team attitude.
Strong verbal and written communication skills with a requirement to speak Farsi.
Ability to multitask and work in a fast-paced environment.
Exceptional phone and conversation etiquette.
Proficient computer skills.
Ability to quickly grasp and adapt to new programs and equipment.
Ability to demonstrate critical thinking skills, decisive judgment, and the ability to work unsupervised or with minimal supervision.
DCS / DEC (preferred) Front desk: 2 years (preferred) Administrative experience: 2 years (required) Mandarin (preferred) Arabic (preferred) Cantonese (preferred)
系统翻译:
资格:高中文凭或同等学历。
至少 3-5 年医疗办公室经验者优先。
了解医学术语者优先。
能够操作常用商业设备,包括但不限于计算机、复印机和传真机。
技能:出色的患者服务技能和整体积极的团队态度。
较强的口头和书面沟通能力,需要讲波斯语。
能够同时处理多项任务和快节奏工作环境。
出色的电话和交谈礼仪。
熟练的计算机技能。
能够快速掌握和适应新程序和设备。
能够展示批判性思维能力、果断判断力和能力在无人监督或监督程度最低的情况下工作。
DCS / DEC(首选) 前台:2 年(首选) 行政经验:2 年(必需) 普通话(首选) 阿拉伯语(首选) 粤语(首选)