Serve as the key point of contact on clients’ order fulfillment process Work closely with global customers, suppliers, and sales team to provide great customer service Process client sales orders and shipping documents effectively and efficiently.
Proactively issue SO, PO and monitor open orders in the information system Communicate promptly with customers and suppliers regarding price, quotation, order status, production schedule and delivery, etc.
Effectively coordinate and communicate with internal cross-functional teams on order management activities Professionally address and resolve order and shipping issues in time Ensure positive ongoing customer service and support Maintain thorough understanding of Accuenergy products and services to meet customer needs and satisfaction

系统翻译：
作为客户订单履行流程的关键联系点与全球客户、供应商和销售团队密切合作，提供优质的客户服务。有效且高效地处理客户销售订单和货运单据。
主动发出 SO、PO 并监控信息系统中的未结订单 及时与客户和供应商就价格、报价、订单状态、生产计划和交货等进行沟通
与内部跨职能团队就订单管理活动进行有效协调和沟通 专业处理和解决订单和问题及时解决运输问题 确保积极的持续客户服务和支持 深入了解 Accuenergy 产品和服务，以满足客户需求和满意度