科技公司 Settlement Administrator

薪资:时薪$21 - $23

+1 647-468-8283

Toronto 多伦多工作

时薪$21 - $23

September 19, 2023

Use analytical and investigation skills to resolve customer inquiries
Respond to telephone and electronic enquiries in a courteous and professional manner
Process bank traces, chargebacks, and reversals using various 3rd party interfaces Investigate discrepancies, and issue adjustments
Assist in month-end activates that include but are not limited to preparation and delivery of statements, billing, and making accounting entries
Safeguarding the interests of the company at all times by compliance with the Payment Card Industry (PCI) and Interac regulations
Follow established work priorities, ensuring that deadlines are met, and procedures are followed
Performing general clerical duties
Assist with special projects as they arise
使用分析和调查技能来解决客户查询
以礼貌和专业的方式对电话和电子查询做出回应在月底激活中,包括但不限于准备声明,计费和进行会计条目的准备和交付

始终通过遵守支付卡行业(PCI)和Interac Interac法规来保护公司的利益
遵循既定的工作优先级,确保按时完成截止日期,并遵循
执行一般文书职责
协助出现的特殊项目
A college diploma is required together with some related experience
Preference will be given to candidates with experience in a fast-paced customer oriented business preferably dealing with financial transactional debit and/or credit processing
Exceptional organizational skills with demonstrated attention to detail
Established ability to exercise absolute discretion and maintain confidentiality
Highly motivated and able to work well both independently and as part of a team
Ability to work in a high pressure, fast paced environment
Confident and versatile, with ability to multi-task and prioritize work, strong time management skills
A desire to succeed and eagerness to learn new skills
Basic Excel skill is a must, preferably Intermediate to advanced skill
Excellent communication and interpersonal skills
A background in customer support would be beneficial.
需要大学文凭以及一些相关经验

偏好将偏爱具有快节奏的以客户为导向的业务经验的候选人,最好处理金融交易借记和/或信用处理
杰出的组织技能
具有引人注目的杰出组织技能,以表明关注细节
确定行使绝对酌处权和维持机密性的能力
高度动机,并且能够独立和作为团队的一部分
在高压,快速节奏的环境中工作的能力
自信和自信和多才多艺,具有多任务和优先级工作的能力,强大的时间管理技能
渴望成功的渴望和学习新技能的渴望
基本的Excel技能是必须的,最好是高级技能的中级技能
出色的沟通和出色的沟通和人际交往能力
客户支持的背景是有益的。

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