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- [email protected] | 5th Floor, 205 Placer Court . North York, ON M2H 0A9
橱柜制造商 Customer Service/ Office Admin
薪资：$18 - $20
- 联系电话
+1 647-372-0631
- 地区
多伦多工作
- 薪资
$18 - $20
- 发布日期
May 2, 2024
- 工作招聘内容
• Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied.
• Learn to identify customer needs or desires in order to recommend the appropriate product or service.
• Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
• Keep a record of incoming inquiries to be able to reference at a later date.
• Be able to process orders, forms, applications, or requests.
• Work with colleagues when necessary to resolve customer complaints.
• Provide feedback to other departments to help improve sales, marketing, and business processes.
• Learn about the products inside and out to be able to answer any questions from customers.
系统翻译：
• 通过提供解决方案来处理客户投诉，通常在时限内确保客户满意。
• 学习识别客户的需求或愿望，以便推荐适当的产品或服务。
• 了解所使用的软件系统以便能够与收到的询问进行有效沟通。
• 保留收到询问的记录，以便日后参考。
• 能够处理订单、表格、申请或请求。
• 必要时与同事合作解决客户投诉。
• 向其他部门提供反馈，以帮助改进销售、营销和业务流程。
• 了解产品的内里外外，以便能够回答客户提出的任何问题。
• Learn to identify customer needs or desires in order to recommend the appropriate product or service.
• Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
• Keep a record of incoming inquiries to be able to reference at a later date.
• Be able to process orders, forms, applications, or requests.
• Work with colleagues when necessary to resolve customer complaints.
• Provide feedback to other departments to help improve sales, marketing, and business processes.
• Learn about the products inside and out to be able to answer any questions from customers.
系统翻译：
• 通过提供解决方案来处理客户投诉，通常在时限内确保客户满意。
• 学习识别客户的需求或愿望，以便推荐适当的产品或服务。
• 了解所使用的软件系统以便能够与收到的询问进行有效沟通。
• 保留收到询问的记录，以便日后参考。
• 能够处理订单、表格、申请或请求。
• 必要时与同事合作解决客户投诉。
• 向其他部门提供反馈，以帮助改进销售、营销和业务流程。
• 了解产品的内里外外，以便能够回答客户提出的任何问题。
- 招聘技能需求
• Communication skills like a pleasant demeanor and ability to work with multiple personalities • Attention to detail to be able to provide written communication to customers that free of spelling or grammatical errors • Patience to be able to stay calm in an intense environment • Ability to multitask since some tasks will require a Customer Service Representative to communicate with multiple customers at one time • Strong organizational skills to be able to keep up with various customer needs and conduct follow-ups in a timely manner • Adaptability and flexibility in order to deal with different customers and needs in a short period of time • Leadership skills like being able to help lead or manage a team of other Customer Service Representatives
系统翻译：
• 沟通技巧，如愉快的举止和与多种性格合作的能力 • 注重细节，能够向客户提供没有拼写或语法错误的书面沟通 • 有耐心，能够在紧张的环境中保持冷静 • 处理多项任务的能力因为有些任务需要一名客户服务代表同时与多个客户沟通 • 较强的组织能力，能够跟上各种客户需求并及时进行跟进 • 适应能力和灵活性，以处理不同的客户需求在短时间内了解客户和需求 • 领导技能，例如能够帮助领导或管理其他客户服务代表团队
系统翻译：
• 沟通技巧，如愉快的举止和与多种性格合作的能力 • 注重细节，能够向客户提供没有拼写或语法错误的书面沟通 • 有耐心，能够在紧张的环境中保持冷静 • 处理多项任务的能力因为有些任务需要一名客户服务代表同时与多个客户沟通 • 较强的组织能力，能够跟上各种客户需求并及时进行跟进 • 适应能力和灵活性，以处理不同的客户需求在短时间内了解客户和需求 • 领导技能，例如能够帮助领导或管理其他客户服务代表团队
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