RESPONSIBILITIES & DUTIES INCLUDE (but not limited to): Answering incoming phones (multi-line) Managing incoming emails and mail Filing and processing paperwork Data entry Greeting customers and clients REAL ESTATE ADMINISTRATIVE WORK INCLUDE (but not limited to): Booking and confirming appointments Prepare offers, amendments, waivers and other documents as required Inputting listings Issuing receipts for deposit cheque
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职责和职责包括(但不限于): 接听来电(多线) 管理收到的电子邮件和邮件 归档和处理文书工作 数据输入 问候顾客和客户 房地产管理工作包括(但不限于): 预订和确认预约根据需要准备要约、修订、豁免和其他文件 输入清单 开具存款支票收据
QUALIFICATIONS AND SKILLS REQUIRED: Able to work in a fast pace environment and prioritize Must be proactive and take initiative to multi-task Excellent telephone manner and etiquette Professional and customer service oriented Able to work well with others Strong organization and problem-solving skills Working knowledge of Stratus MLS, BrokerBay, Transaction Desk, Authentisign (PREFERRED) Proficient with computers, Microsoft Office and online search engines Fluent in English (both written and verbal) (REQUIRED) EXPERIENCE: 1 year of customer service (REQUIRED) 1 year of office related work (PREFERRED) 2 years of real estate front desk experience (PREFERRED) LANGUAGE: English (REQUIRED) Cantonese (PREFERRED) Mandarin (PREFERRED)
系统翻译:
所需资格和技能: 能够在快节奏的环境中工作并分清轻重缓急 必须积极主动,主动处理多项任务 优秀的电话态度和礼仪 专业和客户服务导向 能够与他人良好合作 强大的组织和解决问题的能力 工作知识Stratus MLS、BrokerBay、Transaction Desk、Authentisign 的员工(首选) 精通计算机、Microsoft Office 和在线搜索引擎 英语流利(书面和口头) (必需) 经验: 1 年客户服务经验(必需) 1 年办公室相关工作(优先) 2 年房地产前台经验(优先) 语言: 英语(必需) 粤语(优先) 普通话(优先)