1.
Front Desk Duties: Greet and welcome clients as they arrive at the clinic.
Answer phone calls, respond to emails, and manage appointment bookings.
Maintain a clean and organized reception area.
Handle inquiries about services, procedures, and clinic policies.
2.
Client Management: Provide exceptional customer service to ensure a positive client experience.
Manage client check-in and check-out processes.
Collect and process payments for services rendered.
Address client concerns and escalate issues to the appropriate personnel when necessary.
3.
Daily Operations: Schedule and confirm client appointments.
Coordinate with medical and administrative staff to ensure smooth clinic operations.
Maintain and update client records and appointment logs.
Assist with administrative tasks such as filing, data entry, and inventory management.
系统翻译:
1.
前台职责:迎接和欢迎客户到达诊所。
接听电话、回复电子邮件并管理预约。
保持接待区干净整洁。
处理有关服务、程序和诊所政策的询问。
2.
客户管理:提供卓越的客户服务,确保积极的客户体验。
管理客户入住和退房流程。
收集并处理所提供服务的付款。
解决客户疑虑,并在必要时将问题上报给适当的人员。
3.
日常运营:安排并确认客户预约。
与医疗和行政人员协调确保诊所顺利运营。
维护和更新客户记录和预约日志。
协助执行归档、数据输入和库存管理等行政任务。
Proficiency in Microsoft Office software (Word, Excel, Outlook, etc.).
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Good personal appearance and professional demeanor.
Ability to speak Mandarin is a plus.
Previous experience in the medical aesthetic industry is a plus.
Education: Bachelor’s Degree (required) Experience: Front desk: 2 years (required) Language: Mandarin (required)
系统翻译:
熟练使用Microsoft Office软件(Word、Excel、Outlook等)。
优秀的沟通和人际交往能力。
较强的组织和多任务处理能力。
良好的个人仪表和职业风范。
有一定的语言表达能力普通话优先。
有医美行业经验者优先。
学历:本科(必填) 经验:前台:2年(必填) 语言:普通话(必填)