Greet walk-in clients and provide them with superb customer service.
Proficiency in daily operation system Answer client questions and incoming calls Follow up clients on regular basis by message, email and phone call with great communication skills Reply client messages on hubspot, instagram, facebook, etc Redirect phone calls to the appropriate department and takedown messages.
Monitor, organize, and forward emails.
Maintain records and files.
Check out all clients efficiently
系统翻译:
迎接上门客户,并为他们提供一流的客户服务。
熟练掌握日常运营系统回答客户问题和来电通过消息、电子邮件和电话定期跟进客户,具有良好的沟通技巧在 hubspot 上回复客户消息, instagram、facebook 等 将电话重定向到适当的部门并删除消息。
监控、组织和转发电子邮件。
维护记录和文件。
有效地检查所有客户
Your people skills: Highly organized and detail oriented.
Quick thinker & excellent problem solver.
Excellent to communicate in a professional, concise & respectful manner.
Excellent multi-tasking skills.
Take pride in your work ethic.
Teamwork skills and be patient Assets: Higher education Hopsitality skills Medical or medical cosmetic background Good at computers Advanced in English Billngual (Fleunt in English and advanced in Mandarin) A positive & energetic attitude Previous and similar work experience Experience: Customer service: 2 years (preferred) Administrative: 1 year (preferred) Cosmetic Clinic: 1 year (preferred)
系统翻译:
您的人际交往能力:高度组织性和注重细节。
快速思考和出色的问题解决者。
善于以专业、简洁和尊重的方式进行沟通。
出色的多任务处理能力。
为自己感到自豪您的职业道德。
团队合作技能和耐心 资产: 高等教育 酒店接待技能 医学或医学美容背景 擅长计算机 英语水平较高 双语(英语流利,普通话水平较高) 积极、充满活力的态度 以前和类似的工作经验 经验: 客户服务:2年(首选) 行政:1年(首选) 美容诊所:1年(首选)