Use Quickbooks and Excel to generate customer payment report, payment tracking, uploading payment data etc.
Keep track and follow up on customer payment/billing issues Answer and make phone calls Deliver a professional and consistent level of customer service at all times.
Including handling each call promptly and in the correct manner remaining polite and tactful Data Entry and organize paperwork for various purposes Monitor chat boxes, emails and customer messages Co-ordinate with internal staff, including supporting the Sales and Customer Service Teams, collaborate with the admin team for the general operation of the business Co-ordinate with external staff to complete work orders (i.e.
work with auditing company to ensure audit jobs are completed properly) Make effective use of tools, such as To-do lists, to manage tasks Ad hoc tasks as required The above job description is subject to change according to the company’s requirements

系统翻译：
使用 Quickbooks 和 Excel 生成客户付款报告、付款跟踪、上传付款数据等。
跟踪并跟进客户付款/账单问题 接听和拨打电话 始终提供专业且一致的客户服务水平。
包括以正确的方式及时处理每个电话，保持礼貌和机智 数据输入和组织各种目的的文书工作 监控聊天框、电子邮件和客户消息 与内部员工协调，包括支持销售和客户服务团队，协作与管理团队一起负责业务的一般运营 与外部员工协调完成工作订单（即
与审计公司合作，确保正确完成审计工作） 有效利用工具，例如待办事项列表，管理任务 根据需要临时任务 以上职位描述可能会根据公司要求进行更改