大型连锁超市 Assistant Department Head Trainee

薪资:$21 - $23

+1 647-372-0631

多伦多工作

$21 - $23

June 14, 2024

The Role: Reporting to the Operations Trainer and the assigned Department Head, the Assistant Department Head Trainee (ADHT) will undergo an intensive training program of approximately 13 weeks for the purpose of familiarizing with the operation know-how, department daily routines, management development techniques, and learn how to run a department with profit and loss accountabilities.
Upon satisfactory completion of the ADHT Program, the trainees will then assume ADH responsibilities of the assigned department based on their assessment results and will be responsible to deliver ADH duties and responsibilities and to provide support to the assigned Department Heads and Store Managers.
Major Responsibilities: Maximize customers’ satisfaction, build rapport with our customers by providing good smile, eye contact and attention to them;
provide excellent customer service Learn and subsequently assist the Department Head to manage the assigned department performance and attain its goals Learn and subsequently assist the Department Head to manage merchandises, place orders, plan and execute promotional activities to achieve department goal Learn and subsequently assist the Department Head to manage and supervise assigned department daily operation and staff performance Provide coaching, on-the-job training, shadowing, guidance and supervision to department staff Collect and analyze market information, and design response measure Oversee product quality, freshness and ensure FIFO is strictly practiced within the department Promote teamwork and create an inclusive working environment Maximize customers’ satisfaction, build rapport with our customers by providing good smile, eye contact and attention to them;
handle customers’ complaints, if any Conduct quality control during receiving;
manage inventory in both the display and walk-in coolers, if applicable Lead by example by performing all hands on duties required in the assigned department Perform any other duties as assigned by the superior(s)

系统翻译:
角色:向运营培训师和指定的部门主管汇报,助理部门主管实习生(ADHT)将接受大约13周的强化培训计划,以熟悉运营知识、部门日常工作、管理发展技术,并学习如何运营一个有盈亏责任的部门。
圆满完成 ADHT 计划后,学员将根据评估结果承担指定部门的 ADH 职责,并负责履行 ADH 职责和职责,并为指定的部门主管和商店经理提供支持。
主要职责:最大限度地提高客户满意度,通过提供良好的微笑、眼神交流和关注来与客户建立融洽的关系;
提供卓越的客户服务学习并随后协助部门主管管理指定部门的绩效并实现其目标 学习并随后协助部门主管管理商品、下订单、计划和执行促销活动以实现部门目标 学习并随后协助部门主管管理和实现部门目标监督指定部门的日常运作和员工表现 为部门员工提供辅导、在职培训、跟踪、指导和监督 收集和分析市场信息,设计应对措施 监督产品质量、新鲜度,确保部门内严格实行先进先出促进团队合作,创造包容性的工作环境最大限度地提高客户满意度,通过提供良好的微笑、眼神交流和对客户的关注来与客户建立融洽的关系;
处理客户的投诉(如果有)在接收过程中进行质量控制;
管理陈列柜和步入式冷柜中的库存(如果适用) 以身作则,履行指定部门要求的所有实际职责 执行上级分配的任何其他职责
Knowledge, Skills and Ability Requirements: Preferred to have at least 2 years of supermarket or related operating experience Possess a keen interest in the supermarket business Preferred to have completion of post-secondary or above education Accountable, pleasant and flexible, always take initiative with great leadership skills Possess great interpersonal and customer service skills Good communication skills.
Proficiency in English is required, knowledge of Chinese (Mandarin/Cantonese) is considered an asset.
Possess good computer skills in MS Office Good organization, and problem-solving skills Able to work independently and within a team Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays Ability to work at different store locations as assigned

系统翻译:
知识、技能和能力要求: 具有至少2年超市或相关经营经验者优先 对超市业务有浓厚兴趣者优先完成专上或以上教育 负责,愉快,灵活,总是积极进取领导技能 拥有良好的人际交往和客户服务技能 良好的沟通能力。
需要精通英语,懂中文(普通话/粤语)被视为一项资产。
拥有良好的 MS Office 计算机技能 良好的组织能力和问题解决能力- 解决问题的能力 能够独立工作并在团队中工作 能够灵活地轮班工作,包括工作日、周末、晚上和法定节假日 能够根据分配在不同的商店地点工作

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