Greet and welcome guests in a friendly and professional manner Answer phone calls, emails, and in-person inquiries Assist with check-ins, check-outs, and reservations Process payments and maintain guest accounts Provide information about hotel facilities, services, and local attractions Handle guest requests and resolve any issues promptly Maintain a clean and organized front desk area

系统翻译：
以友好和专业的方式迎接和欢迎客人 接听电话、电子邮件和亲自询问 协助办理入住、退房和预订 处理付款并维护客人账户 提供有关酒店设施、服务和当地景点的信息处理客人的请求并及时解决任何问题 保持前台区域干净整洁