Handle ocean shipments for both import and export Arrange and planning of shipment delivery/pick-up with transportation companies, track and trace shipments to final destinations and ensuring the most appropriate method for shipping Verify accuracy of all freight documentation and booking information prior to the execution of shipments while ensuring the proper approval process has been followed.
Prepare import/export shipment documentation including HBL, MBL, Air Waybills.
Communicate with worldwide offices/agents regarding proper documentation for shipments.
Work with customs brokers to obtain customs release and other government agency releases as appropriate.
Negotiate with carriers to obtain optimal freight rates while establishing and maintaining service relationships Obtain, check, and prepare documentation to meet customers and insurance requirements while following compliance with other countries’ regulations and fiscal regimes Provide exceptional client service Build and maintain good business relationship with both clients and carriers Handle all incoming communications with clients and other business partners in a timely and professional manner.
Resolve any operational issues and customer complaints as they arise and implement measure to prevent their frequency and recurrence Audit supplier’s invoice and reconcile payments/remittances Responsible for billing of shipments, ensure that all charges for services rendered are included, and the rates are billed according to quotation Various other duties as may be required

系统翻译：
处理进出口海运货物与运输公司安排和计划货物交付/提货，跟踪和追踪货物到最终目的地并确保最合适的运输方法在执行之前验证所有货运文件和预订信息的准确性货件，同时确保遵循适当的审批流程。
准备进出口货件文件，包括 HBL、MBL、空运提单。
与世界各地的办事处/代理就正确的货件文件进行沟通。
与海关合作经纪人以获得海关放行和其他政府机构的适当放行。
与承运人谈判以获得最佳运费，同时建立和维护服务关系获取、检查和准备文件以满足客户和保险要求，同时遵守其他国家/地区的规定法规和财政制度 提供卓越的客户服务 与客户和运营商建立并维持良好的业务关系 及时、专业地处理与客户和其他业务合作伙伴的所有传入通信。
解决出现的任何运营问题和客户投诉采取措施防止此类事件的发生和再次发生 审核供应商的发票并核对付款/汇款 负责发货账单，确保包含所提供服务的所有费用，并根据报价收取费率 可能需要的各种其他职责