汽车公司 Service Appointment Coordinator

薪资:$27 - $29

+1 647-372-0631

多伦多工作

$27 - $29

July 10, 2024

Ability to prioritize and quickly respond to customer requests Accurately review and enter all customers’ appointments, inquiries and / or concerns into the dealership scheduling system.
Be able to demonstrate strong, mature communication skills.
Being comfortable working in a team environment, but focused on your individual daily tasks and objectives.
Create and maintain positive relationships by providing an energetic and positive experience.
Flexibility in working hours as needed.
Handling of inbound and outbound communication with customers though phone, email and text.
Leverage rapport and product knowledge to promote dealership services.
Must be open to constructive feedback, training, and demonstrate openness to new ideas.
Scheduling of appointments that fit both the needs of the customers as well as the needs of the dealerships we support.

系统翻译:
能够确定优先级并快速响应客户请求 准确审查所有客户的预约、询问和/或疑虑并将其输入经销商调度系统。
能够表现出强大、成熟的沟通技巧。
能够在团队环境,但专注于您个人的日常任务和目标。
通过提供充满活力和积极的体验来建立和维持积极的关系。
根据需要灵活安排工作时间。
处理与客户的入站和出站沟通通过电话、电子邮件和短信。
利用融洽关系和产品知识来推广经销商服务。
必须接受建设性反馈、培训,并对新想法持开放态度。
安排符合双方需求的预约客户以及我们支持的经销商的需求。
1-2 years customer service / sales experience required.
Experience in a call center environment will be considered an asset.
Experience working in automotive industry will be considered an asset.
Farsi, Hindu, Cantonese / Mandarin, Russian will be considered an asset.
Strong communication skills, both oral and written.
Strong computer literacy skills needed.

系统翻译:
需要 1-2 年客户服务/销售经验。
呼叫中心环境经验将被视为资产。
汽车行业工作经验将被视为资产。
波斯语、印度语、粤语/普通话,俄语将被视为一项资产。
较强的口头和书面沟通能力。
需要较强的计算机素养技能。

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