- [email protected] | 5th Floor, 205 Placer Court . North York, ON M2H 0A9
科技公司 CSR (Customer Service Representative)
薪资：$24 - $26
- 联系电话
+1 647-372-0631
- 地区
多伦多工作
- 薪资
$24 - $26
- 发布日期
April 18, 2024
- 工作招聘内容
*Provide exceptional customer service in Chinese to our Chinese-speaking clients.
*Handle inbound inquiries and assist customers with their questions and concerns, *Educate customers on our products, services, and promotions, effectively communicating the benefits and features.
*Maintain accurate records of customer interactions, transactions, and inquiries *Collaborate with cross-functional teams to escalate and resolve complex customer issues promptly.
系统翻译：
*为我们的中文客户提供卓越的中文客户服务。
*处理入站查询并协助客户解决问题和疑虑，*向客户介绍我们的产品、服务和促销活动，有效地传达优势和功能。
*维护客户互动、交易和查询的准确记录*与跨职能团队合作，及时升级并解决复杂的客户问题。
*Handle inbound inquiries and assist customers with their questions and concerns, *Educate customers on our products, services, and promotions, effectively communicating the benefits and features.
*Maintain accurate records of customer interactions, transactions, and inquiries *Collaborate with cross-functional teams to escalate and resolve complex customer issues promptly.
系统翻译：
*为我们的中文客户提供卓越的中文客户服务。
*处理入站查询并协助客户解决问题和疑虑，*向客户介绍我们的产品、服务和促销活动，有效地传达优势和功能。
*维护客户互动、交易和查询的准确记录*与跨职能团队合作，及时升级并解决复杂的客户问题。
- 招聘技能需求
*Fluency in both written and spoken English and Chinese *Previous customer service experience is preferred, however we will provide full train to the right candidate *Strong interpersonal and communication skills, with the ability to empathize with customers and provide personalized solutions.
*Excellent problem-solving and multitasking abilities.
*Strong organizational skills and attention to detail.
*Ability to work independently and as part of a team
系统翻译：
*流利的中英文书写和口语 *有客户服务经验者优先，但我们将为合适的人选提供全面的培训 *较强的人际交往能力和沟通能力，能够与客户产生共鸣并提供个性化的解决方案。
*出色的解决问题和多任务处理能力。
*强大的组织能力和对细节的关注。
*独立工作和团队合作的能力
*Excellent problem-solving and multitasking abilities.
*Strong organizational skills and attention to detail.
*Ability to work independently and as part of a team
系统翻译：
*流利的中英文书写和口语 *有客户服务经验者优先，但我们将为合适的人选提供全面的培训 *较强的人际交往能力和沟通能力，能够与客户产生共鸣并提供个性化的解决方案。
*出色的解决问题和多任务处理能力。
*强大的组织能力和对细节的关注。
*独立工作和团队合作的能力
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