Facilitating registration, check-in and check out of patients Coordinating the flow of patients in the examination and treatment areas Scheduling patient appointments by telephone, email, or in-person Completing daily tasks such as printing, faxing, organizing physician mail and biopsy processing Completing assigned tasks from attending physicians Stocking of examination rooms and bathrooms Disinfection and cleaning of examination rooms Answering patient inquiries by telephone, email or in-person Process patient payment when required Coverage for other administrators as required May be required to assist with transcription services or billing Other tasks as assigned
Well-developed communication and interpersonal skills High level of professionalism High level of proficiency in customer service Proficient computer skills Demonstrated ability to work effectively within an inter-professional team as well as independently Excellent verbal and written communication skills Knowledge of medical terminology and abbreviations Experience with Electronic Medical Records (EMR) platforms considered an asset 1-2 years’ experience in a clinical or medical setting is considered an asset Completion of Medical Office Administrator diploma is considered an asset Highly organized, detail-oriented, with strong time management capabilities Ability to adapt to a fast-paced environment Bilingual proficiency in Mandarin or Cantonese considered an asset