电子制造 Inside Sales Representative

Respond promptly to customer inquiries via phone, email, and other communication channels. Process customer orders, prepare quotes, and follow up on sales opportunities. Provide technical product knowledge and support specifically related to? variable frequency drives (VFDs) . Build and maintain strong relationships with customers to ensure repeat business and satisfaction. Collaborate with internal departments (e.g., logistics, technical support) to ensure seamless order fulfillment. Update and maintain customer records in the? CRM system . Assist in preparing sales reports, forecasts, and sales documentation. Proactively identify and pursue upselling and cross-selling opportunities.