Managing appointment schedules to maximize clinic efficiency and flow Act as the first point of contact to patients, through welcoming in person, over the telephone, and through email, with a view to deliver outstanding customer service Preparing predeterminations for insurances and patients Perform administrative duties Assist the clinical staff as needed Greet patients and visitors to the office Maintain a clean and organized reception area
1 year + experience in Dental Receptionist Mandarin And Cantonese are needed Exceptional interpersonal, verbal and written communication skills Excellent customer service skills, telephone and email etiquette Detail-oriented, strong organizational and multitasking abilities Computer skills Professionalism, willingness to learn