3PL & Warehouse Operations Serve as the daily point of contact for our 3PL partners, upholding service level agreements for receiving, storage, and order fulfillment. Ensure accurate documentation for all inbound shipments (ASNs, labeling, pallet specs) and resolve any discrepancies. Monitor key performance indicators (receiving time, pick accuracy, order cycle time) and reconcile 3PL invoices. Inbound Logistics & Customs Plan and book ocean, air, and express shipments (FOB/CIF/DDP) and coordinate with freight forwarders and customs brokers. Prepare and verify all necessary shipping documents, including commercial invoices, packing lists, and HS codes. Track ETAs, prevent demurrage/detention charges, and manage claims for any damaged or missing inventory. Support Canadian customs compliance, including preparing broker instructions and ensuring duty and tax accuracy. Sourcing & Supplier Management (China) Identify, vet, and build relationships with suppliers, handling all communication in both English and? Mandarin and/or Cantonese . Negotiate pricing, minimum order quantities (MOQs), lead times, and payment terms. Coordinate quality checks, pre-shipment inspections, and packaging standards. Inventory & Data Maintain SKU master data, set reorder points, and assist with demand planning. Analyze sell-through and lead-time variability to recommend inventory targets and safety stock levels. Support landed-cost calculations and collaborate with the Catalog team on product attributes.
3PL & Warehouse Operations Serve as the daily point of contact for our 3PL partners, upholding service level agreements for receiving, storage, and order fulfillment. Ensure accurate documentation for all inbound shipments (ASNs, labeling, pallet specs) and resolve any discrepancies. Monitor key performance indicators (receiving time, pick accuracy, order cycle time) and reconcile 3PL invoices. Inbound Logistics & Customs Plan and book ocean, air, and express shipments (FOB/CIF/DDP) and coordinate with freight forwarders and customs brokers. Prepare and verify all necessary shipping documents, including commercial invoices, packing lists, and HS codes. Track ETAs, prevent demurrage/detention charges, and manage claims for any damaged or missing inventory. Support Canadian customs compliance, including preparing broker instructions and ensuring duty and tax accuracy. Sourcing & Supplier Management (China) Identify, vet, and build relationships with suppliers, handling all communication in both English and? Mandarin and/or Cantonese . Negotiate pricing, minimum order quantities (MOQs), lead times, and payment terms. Coordinate quality checks, pre-shipment inspections, and packaging standards. Inventory & Data Maintain SKU master data, set reorder points, and assist with demand planning. Analyze sell-through and lead-time variability to recommend inventory targets and safety stock levels. Support landed-cost calculations and collaborate with the Catalog team on product attributes.