汽修公司 Automotive Receptionist

Greeting customers with a warm and friendly demeanor as they enter the shop. Assisting customers with inquiries, scheduling appointments, and providing information about our services. Managing incoming calls and directing them to the appropriate department or team member. Maintaining a tidy and organized reception area. Processing payments, invoices, and receipts accurately. Coordinating with the service team to ensure a smooth flow of customer appointments and vehicle handovers. Using your basic knowledge of cars to engage in simple conversations about automotive issues and services. Supporting administrative tasks such as data entry, filing, and maintaining customer records. Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately on time.