Collaborate with the Customer Relationship Manager to support the management of new and continuing students. Engage with customers through various channels, including email, phone, and in-person interactions. Oversee subject hosting services to ensure a seamless experience for students. Utilize sales experience to drive results and meet performance targets. Demonstrate strong leadership skills to foster a collaborative team environment. Leverage your background in the education industry to provide valuable insights and contribute to the company’s growth. Analyze feedback to identify areas for improvement and convey insights to relevant teams. Address customer inquiries, concerns, and issues promptly and effectively.
Bilingual in English and Mandarin A bachelor degree in Canada is required Proven track record of achieving and exceeding performance targets. Background in the education industry is highly desirable. Sales experience in a customer-facing role. Outstanding oral and written communications: good listening skills, ask the right questions, probing MS Offices/Google products