Perform administrative support duties including (but not limited to) filing, photocopying, faxing, and emailing.
Front face for customers walking through the door & on the phone.
Coordinating resolutions for customer concerns and issues.
Providing internal and external feedback to quality control.
Scheduling shipments, creating shipping labels and customs invoices.
Keeping customers informed on the status of their order.
Preparing completed dockets for accounts receivable to invoice.
Providing information to customers on our products and services.
Maintaining customer information in QuickBooks and workflow system.
Other duties will be assigned.

系统翻译：
履行行政支持职责，包括（但不限于）归档、复印、传真和电子邮件。
为进门和打电话的客户提供前台服务。
协调解决客户疑虑和问题。
为质量控制提供内部和外部反馈。
安排发货、创建发货标签和海关发票。
让客户了解订单状态。
准备完整的应收账款清单以开具发票。
向客户提供有关我们产品和服务的信息。
在 QuickBooks 和工作流程系统中维护客户信息。
将分配其他职责。